PAYMENT

We accept Paypal and ensure all transactions and data shared on our website is within a secure environment and authenticated by a trusted Certificate Authority.

PROCESSING TIME

Please allow 1-4 working days.

SHIPPING

United Kingdom: 2-4 business days
North America: 2-4 weeks
Europe: 6-12 business days
Australia, New Zealand and Oceania: 2-4 weeks
Asia Pacific: 2-4 weeks
Latin America and the Caribbean: 2-4 weeks
North Africa and the Middle East: 2-4 weeks

We will do our best to meet these shipping estimates, but can’t guarantee them. Actual delivery time will depend on the shipping method you choose.

We only ship to the shipping address on your invoice. We use automatic shipping label printer which prints exact same shipping address on your invoice/receipt. If your package is returned to us due to an undeliverable or incorrect address and needs to be reshipped, the buyer must pay for the shipping fees. We can re-send you the prints, only if we receive the prints back so please double check your shipping address.

RETURNS AND EXCHANGES

If you are dissatisfied with your purchase, you may contact us within 7 days and return the prints within 14 days of the delivery date. Refund will be issued excluding shipping charges after we receive the prints back in original condition, in their original packaging. All customers must contact us first to obtain Return Authorized Number. Unauthorized returns will be donated to local charity. Customer is responsible for any return shipping fees. Any Customized, Street Map and Personalized name prints are not returnable. Please note, we are unable to offer exchanges.

Our address for returns is:

Hills Venmore
Woodbury
EX5 1LD